1. Scope and acceptance
These Terms apply when you access or use Vibeler websites, platform pages, creator Stages, studio tools, account features, payments, media, newsletters, APIs, and related services. By using the Services, you agree to these Terms and the policies linked from the Legal Center.
Vibeler is a creator-owned stage platform. Creators can publish and sell content, operate public or private channels, send newsletters, host events, run communities, use AI text tools, and connect payment and domain services. Audience members can follow, subscribe, buy, tip, comment, review, RSVP, and access gated content where they have entitlement.
2. Accounts and eligibility
You must be able to form a binding agreement under the laws that apply to you. Vibeler is not directed to children. A parent or guardian must be involved where applicable law requires consent.
You are responsible for accurate account information, account security, actions taken through your account, and promptly telling us about unauthorized access. Vibeler may require stronger authentication for sensitive creator actions such as payout, billing, payment-method, pricing, entitlement, or custom-domain changes.
3. Stages, channels, and content
Creators are responsible for their Stages, channel setup, public/private visibility choices, creator-authored content, community rules, product and course descriptions, events, coupons, refund messaging, and audience communications.
Stages with eligible discovery settings may be publicly discoverable; private channels and gated content, unready media, draft content, admin-only content, and entitlement-protected resources remain subject to Vibeler's access controls.
- Supported creator surfaces include biolinks, public and private channels, posts, articles, newsletters, videos, podcasts, courses, digital products, events, comments, reviews, Stories, Live Rooms, Requests, Member Spaces, analytics, custom domains, and AI text generation. Availability depends on the creator's platform plan, enabled channels, access settings, and required service configuration.
- You retain ownership of content you submit, subject to the rights you grant Vibeler to host, process, display, distribute, transform, transmit, secure, moderate, and operate that content through the Services.
- You must have all rights, consents, licenses, and permissions needed for content, media, names, images, voices, links, products, course materials, event information, and audience data you provide.
4. Payments, subscriptions, and commerce
Vibeler uses Stripe and Stripe Connect for platform billing, creator payouts, audience subscriptions, tips, digital products, courses, Live Room tickets, paid personal responses, booster packs, and email coverage charges. Stripe may require separate terms, identity checks, payout rules, chargeback handling, sanctions screening, and tax or financial information.
Creators remain responsible for their own tax obligations, product descriptions, subscription benefit descriptions, coupon terms, customer support, and refund policies unless Vibeler expressly states otherwise in writing. Vibeler may intervene where needed for fraud, abuse, chargebacks, legal compliance, platform integrity, or payment processor requirements.
- Creator platform subscriptions are separate from audience subscriptions to a creator Stage.
- Current plan fees, platform commissions, feature access, AI credits, media limits, email allowances, and usage charges are shown on the Pricing page or in the applicable checkout flow. Those disclosures form part of your purchase terms.
- Paid access, product/course entitlements, subscription changes, cancellations, downgrades, overdue payment handling, and refunds depend on the applicable checkout flow, Stripe status, creator settings, and law.
5. Stories, Live Rooms, Requests, and Member Spaces
Stage 3 adds optional offerings to the same creator Stage. A subscription includes only the channels and sessions described in its benefits. A ticket or paid response grants access to that specific purchase, not every offering or another creator's subscription. Following or connecting with another member never bypasses a paywall.
Stories and member posts may expire or be archived. Expiry removes normal audience access; it is not a promise that stored files, backups, safety records, or copies made by viewers are immediately erased. A creator may preserve a Story as a highlight under its access settings. Do not share material you are not comfortable sharing with the permitted audience.
Live Rooms may be included in a subscription or sold as a ticket. Listeners do not publish a microphone or camera by joining. Publishing requires host permission and your device permission. Other participants can hear or see what you choose to broadcast. A replay exists only when the creator separately publishes one; a ticket does not promise a replay unless the offer says so.
Room questions and messages are visible to the permitted room audience, not private requests to the creator. When a host enables automatic captions, permitted speakers' audio is sent to OpenAI for transcription and captions are shared with the room audience. Captions can be inaccurate or unavailable and are not a saved transcript or replay. See the Privacy Policy and AI Data Policy for processing details.
A paid Request specifies a deliverable and response deadline. Subscriber selection is a separate offer: submission is an opportunity to be selected, not a guaranteed response or a separate paid order. Gift invitations are limited to accepted connections where enabled; recipients must accept before accessing the private request. The buyer, creator, and accepted recipients can see the request and response, subject to safety and support access described in the Privacy Policy.
Member Spaces allow member posts where the creator permits them and may require approval. Profile discovery is optional. Connections require acceptance and can continue outside a Stage, without carrying paid access. Posting, replying, speaking, and connecting remain subject to Stage rules, restrictions, and platform safety rules.
6. AI text tools
Vibeler offers text-only AI assistants for posts, articles, newsletters, and course quiz drafts. Vibeler sends prompts, selected context, and generated outputs to OpenAI or another disclosed AI provider as needed to provide the feature. You should not submit sensitive personal information, confidential information, regulated data, or third-party content to AI tools unless you have a lawful basis and are comfortable with that processing.
AI output can be incomplete, inaccurate, duplicative, or inappropriate. You are responsible for reviewing, editing, fact-checking, rights-checking, and deciding whether to publish AI-assisted content.
7. Acceptable use and moderation
You must follow Vibeler's Acceptable Use and Community Rules. Vibeler may remove content, limit delivery, restrict features, suspend accounts, ban users from Stages, preserve evidence, or terminate access where we reasonably believe there is abuse, legal risk, payment risk, security risk, policy violation, or harm to users or the Services.
Creators may moderate their own Stages, including member posts, Story replies, live messages and participation, comments, reviews where supported, events, and member access. Vibeler remains entitled to enforce platform-wide rules. Paying does not exempt a participant from safety rules; restrictions do not remove non-waivable consumer rights.
8. Intellectual property
Vibeler owns the Services, software, design systems, code, platform marks, logos, and related technology. You may not copy, reverse engineer, misuse, remove ownership notices from, or build a competing service through unauthorized use of Vibeler materials.
You keep ownership of your content. By using Vibeler, you grant Vibeler a non-exclusive, worldwide license to host, store, reproduce, process, adapt for formatting/transcoding, display, transmit, distribute, cache, secure, moderate, and otherwise use your content to operate, improve, protect, and provide the Services.
9. Privacy and electronic messages
Vibeler processes personal information under its Privacy Policy and applicable privacy laws, including PIPEDA where it applies. Creators who upload, collect, import, or message audience members are also responsible for their own privacy notices, consents, and lawful use of audience data.
Commercial emails and newsletters must comply with Canada's anti-spam legislation (CASL) where it applies. Vibeler provides confirmation and unsubscribe mechanisms for platform newsletter flows, but creators remain responsible for consent, truthful content, identification, and honoring preferences outside Vibeler-controlled flows.
10. Availability and beta features
The Services are provided on an as-available basis. Vibeler does not promise uninterrupted service, guaranteed uptime, guaranteed email delivery, permanent media availability, successful AI output, immediate media processing, universal data export, or recovery of deleted content unless a separate written agreement says so.
Beta, preview, and experimental features may change, be limited, fail, or be removed. Vibeler may update limits, pricing, features, routing, and policies with reasonable notice where required.
11. Suspension and termination
You may stop using Vibeler, cancel subscriptions where available, or request account assistance. Vibeler may suspend or terminate access for violation of these Terms, non-payment, suspected fraud, security risk, legal obligation, abuse, harmful conduct, or discontinued features.
Termination does not automatically erase records Vibeler must keep for legal, financial, security, dispute, compliance, audit, or legitimate business reasons. Paid entitlements and creator payouts may depend on Stripe, creator policies, chargeback status, and applicable law.
12. Governing law and disputes
Subject to any mandatory rights that cannot be waived, these Terms are governed by the laws of Ontario and the federal laws of Canada applicable there. The courts located in Ontario have jurisdiction, unless applicable law gives you a different mandatory forum.
Before starting formal proceedings, please contact [email protected] so that we can try to resolve the issue. Nothing in these Terms limits a non-waivable consumer protection, privacy, or other statutory right.
13. Contact
Legal, privacy, security, abuse, and copyright requests can be sent to [email protected]. Privacy-specific requests may also be sent to [email protected], and security reports may be sent to [email protected].