Your Account, Your Control

Profile Customization

Your profile is your first impression. Make it count.

What to include

• Profile photo: Your face or logo. Clear and recognizable.
• Bio: One sentence that tells people who you are and what you do.
• Links: Your website, social profiles, portfolio.

Stage Settings

Basic Info

• Stage name (your brand)
• Handle (your URL)
• Description (what's your Stage about?)
• Profile image

Advanced Options

• Custom domain setup
• Brand colors and themes
• Navigation and layout

Platform Subscription Tiers

Your plan determines:

• Monthly AI credits
• Platform commission rates
• Email send limits
• Priority support access
• Advanced analytics

Start with the free tier. Upgrade when you're earning enough to justify it. Lower commissions at higher tiers mean more money in your pocket.

Security Settings

Two-Factor Authentication (2FA)

Turn this on. Seriously. It takes 2 minutes and protects your account from hijacking.

You'll get a code on your phone every time you log in. Slight inconvenience, massive security boost.

Password Management

• Use a strong, unique password
• Consider a password manager (1Password, Bitwarden, etc.)
• Change it if you suspect any compromise

Email Preferences

Choose what you want to hear from us:

• Product updates: New features, improvements
• Tips & best practices: How to grow your Stage
• Revenue notifications: New subscribers, sales
• Security alerts: Login attempts, password changes (keep this on)

We promise to only email when it matters. No spam. Ever.

Data Rights (PIPEDA, CCPA, GDPR)

Your data. Your rights. Here's what you can do:

Access Your Data

Request a copy of everything we have about you. We'll send it within 30 days.

Export Your Data

Download your content, subscriber lists, analytics. Take it with you if you ever leave. No lock-in.

Correct Your Data

Something wrong? Update it yourself in settings, or contact support.

Delete Your Data

Want to leave? Delete your account anytime. We'll remove your personal information (keeping only what's legally required for financial records).

Payment & Tax Information

Stripe Connection

Your Stripe account handles all payments. You can update your banking info, tax documents, and payout schedule directly in Stripe.

Tax Documents

We need this for compliance:

• Canada: Business Number (if applicable) or SIN
• US: SSN or EIN for tax reporting
• Other countries: Tax ID as required

Not tax advice: Talk to an accountant about your specific situation. We just handle the platform side.

Managing Subscriber Data

Your subscribers' information is protected. You can:

• View subscriber lists
• Export email lists (for newsletter use)
• See subscription tiers and status
• Track subscriber activity

What you can't do: Sell their data, share it with third parties without consent, or misuse it. Be trustworthy.

Account Deletion

If you decide to leave Vibeler, you can delete your account from Settings.

What happens when you delete

• Your Stage is unpublished immediately
• Active subscriptions are cancelled (subscribers are refunded)
• Your personal data is removed
• Content is archived (you can request a backup first)
• Financial records are retained as legally required

Getting Help

Need support? We're here:

• Help Center: Search our guides (you're here now!)
• Email support: [email protected]
• Priority support: Higher-tier plans get faster responses

We read every email. Response times vary by plan, but we'll get back to you.

Privacy Commissioner of Canada

Have concerns about how we handle your data? You can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

Staying Informed

We'll notify you about:

• Major feature launches
• Policy changes (30 days advance notice)
• Security incidents (immediately)
• Price changes (30 days advance notice)

Check your email. Read our updates. We only announce what actually matters.